Welcome to Mont Marketing Group LLC! 

This Shipping Policy applies to all products purchased through:
https://viomont.com
Mont Marketing Group LLC is committed to deliver the product in perfect condition at the address indicated by the customer in the checkout page.
In order to optimize delivery, we thank the customer for indicating an address in which the order can be delivered within normal business hours.

MONT MARKETING GROUP LLC SHIPPING
Mont Marketing Group LLC delivers to all over the world.

The products are shipped from Germany.

Mont Marketing Group LLC orders are shipped and delivered on business days (Monday – Friday – 9:00 AM – 5:00 PM). For security reasons, Mont Marketing Group LLC will not send any order to post office boxes or military bases, nor will it accept any order when it is not possible to identify the recipient of the order and its address.

SHIPPING COSTS
Shipping costs start from € 6.90.
Shipping costs may vary depending on the weight of the product, the shipping company and the buyer’s delivery location.
Shipping costs will be calculated and shown on the checkout page.

ORDER PROCESSING TIMES
Orders will be shipped 1 – 2 days after purchase.
Note: Order processing times and shipping times are different.

SHIPPING TIMES
2 – 7 working days.
Shipping times may vary according to the customer’s delivery location.

DELAYS
Mont Marketing Group LLC is not responsible for delays in shipping or delivery, due to natural or uncontrollable events. Additionally, Mont Marketing Group LLC is not responsible for delays related to the courier itself (such as customs clearance). Unfortunately, we do not have control over these delays. Transit time does not include Saturday, Sunday, or Holidays.

UNDELIVERED PACKAGES
If at the time of delivery, the customer is not at the delivery address or if it is not possible to deliver the package to any person in charge, the product must be returned and extra charges may apply for shipping costs.

WRONG DELIVERY ADDRESS
Mont Marketing Group LLC will not take charge, or make returns for lost or undelivered packages, for wrong shipping addresses, please be sure to provide correct and accurate shipping addresses, at the time of purchase.

SECURE DELIVERY ADDRESS
Mont Marketing Group LLC recommends customers provide a secure delivery address, for example your home or place of employment. Mont Marketing Group LLC is not responsible for lost or stolen parcels.

CUSTOMS TAX
Please note that any extra costs related to import/customs tax are the responsibility of the buyer. Please check your own countries policy on importing goods, as we cannot provide this for you.

SHIPPING COMPLETED
Each delivery is considered made from the moment in which Mont Marketing Group LLC makes the product available to the buyer, which is materialized through the control system used by the courier company.

CONTACT INFORMATION
If you have questions or concerns about these Shipping Policy, please contact us throw our contact page or contact us at:
info@viomont.com